Returns  Shipments are carefully inspecting before leaving our office, however if your item is damaged or defective, please contact us for a return authorization # at bark@gangsofnewyorkie.com. We are not responsible for any damaged or defective merchandise sent back without prior approval. For your protection, we suggest you to send your return via Federal Express, UPS or by US Mail with insurance and delivery confirmation for tracking purposes.

Shipping fees are non-refundable. 

Please be sure to measure your pets properly and proofread any names carefully, as all custom orders cannot be cancelled, exchanged or returned. These include personalized items and special orders, as well as any item that is noted as a custom order on the item page.


Shipping  Unless stated, our products are made to order. Please allow about one week for production before shipping. We ship via USPS Priority mail and it typically takes two to three postal business days to most locations in the US. However orders may take up to 14 business days for delivery. Orders to be delivered within New York City may also be sent via messenger for an additional charge. Please contact us for a messenger delivery rate quote at bark@gangsofnewyorkie.com.


International Orders  We will happily deliver to any international destination. If any other shipping charges need to be added, we will contact you after your order is placed. This will depend on the merchandise ordered (larger items may have an additional shipping charge). International orders are shipped via USPS International Priority Mail and will usually arrive within 6-10 postal business days, but timing depends on international conditions (unless stated, our products are made to order. Please allow about one week for production before shipping). We thank you for your patience.
We are sorry but we cannot be responsible for the loss or damage of packages once they are shipped to an international destination. Customers are responsible for any customs charges, which are assessed by each individual country at the time of delivery. Our apologies, but we cannot estimate your country's customs charges. When ordering from outside of the US, please be sure all address information on your order is complete and correct.


Shipping Fees Please refer to the chart below. Shipping charges are based on the total value of your order before taxes. Additional charges may apply to oversized items and remote areas. If any other shipping charges need to be added, we will contact you after your order is placed.

Shipping within the US – Fees start at US$6.00

Shipping to Canada or to Mexico – Fees start at US$13.00

Shipping to all other Countries – Fees start at US$16.00


Legal Terms & Conditions  The following are the rules or "Terms" that govern the use of gangsofnewyorkie.com sites (collectively, "site"). By using the site, you agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the site. Gangs Of New Yorkie reserves the right to change these Terms at any time, effective immediately upon posting on the site.


Trademark  The trademark or trade dress of Gangs Of New Yorkie cannot be used without our written permission. Trademarks or trade dress include the Gangs Of New Yorkie name and logo.


Copyright Notice  Unless otherwise noted, all materials on this web site are the property of Gangs Of New Yorkie and are protected by United States and international copyright laws. This includes the following: images, designs, website design, text, graphics, logos, photographs, video clips, audio clips, and all software. The site as a whole (meaning the arrangement, collection, and assembly) is ©2009, Gangs Of New Yorkie also known as www.gangsofnewyorkie.com - ALL RIGHTS RESERVED.
Use of, or reproduction of any of the rights protected materials without the express written consent of Gangs Of New Yorkie is a strict violation of these rights. Any violators will be prosecuted to the full extent of the law.


Disclaimer  

If our site is linked to another party that is not controlled by the affiliation of Gangs Of New Yorkie, we cannot be held responsible for the actions or comments made by that party.
Items represented on our site may not be of actual size. The images you see may be enlarged for better viewing of our products. Due to various monitor settings, we cannot guarantee the product color is exactly as on your screen. We do, however, try to provide you with the clearest and most accurate image of our products.
All products are listed in U.S. Dollars. Prices may change without prior notice.
Each consumer is responsible for determining the suitability of Gangs Of New Yorkie products for their individual situation. By purchasing our products, you acknowledge and agree to accept all responsibility. Gangs Of New Yorkie and its owner cannot be held responsible for any injury, damage or loss to pets or humans that may result from the use of our products. Please use good judgment and common sense in determining appropriate use for any pet collar/harness that you purchase from any vendor. As with all pet collars/harnesses on the market, they should be inspected regularly.
Gangs Of New Yorkie pet collars, harnesses and leashes are not designed to be used as primary walking devices for dogs with pulling tendencies, nor are made for tie out use. Our products are designed for supervised use only.

Your receipt of payment for these goods is proof that you have read, understood and agreed to our liability policy.
The materials in this site are provided "As Is" and without warranties of any kind either expressed or implied. To the fullest extent permissible pursuant to applicable law, Gangs Of New Yorkie disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Gangs Of New Yorkie does not warrant the functions contained in the materials will be uninterrupted or error-free, that defects will be correct, or the site or the server that makes it available are free of viruses or other harmful components. Gangs Of New Yorkie does not warrant or make any representations regarding the use of the materials in the entire cost of all necessary servicing, repair, or correction. Applicable law may not allow the exclusion of implied warranties, so that above exclusions may not apply to you.

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